Return Policy

Return Policy
At Wagner Apparel, we are committed to providing you with quality apparel and accessories. Because of the nature of our products and how we operate our inventory, all sales are final and we do not accept returns, exchanges or cancellations unless required by law or as otherwise stated below.

Key Points

• Please review your cart and order details carefully before finalizing your purchase (size, style, color, quantity).

• If you receive a defective or incorrect item, please contact us within  5 days of delivery at cartlyexpress@gmail.com along with a photo of the issue. We will assess and, at our discretion, offer a replacement or store credit if applicable.

• This policy does not affect your statutory rights under applicable consumer protection laws (for example, if your country mandates a return or refund right for defective goods).

• Custom or personalized items (if applicable) are not eligible for return or exchange.

• Discounted, clearance, or sale items remain non‑returnable and non‑exchangeable.

How to Contact Us
For issues with your order (damage, defect, wrong item), please email  cartlyexpress@gmail.com within 5 calendar days of receiving your order. Include your order number and photos of the item’s condition.

Why We Use This Policy
Because we produce limited‑runs and maintain tight inventory control, we are unable to process returns or exchanges for items once sold. This enables us to keep our pricing competitive and our brand offering unique. We appreciate your understanding